Title	Departure and arrival delays : differentiated impacts on air passengers and operators
Authors	Chanparn, Sutadta Li, Yilin Liu, Sum Yuet Wan, Long Ni
Advisors	Wan, Sarah
Degree	Undergraduate
Issue Date	2017
Absctract	In recent years, as the air traffic increase, the demand of air capacity has also increased. However, because of the imbalance between airports’ demand and existing available capacity of airport, airport congestion and flight delay problems are becoming increasingly fierce. As a consequence, some other obvious problems, such as passengers’ dissatisfaction, are aroused. Since passengers’ perceptions on airlines’ on-time performance is essential to their future airline selection decision, it is significant to explore passengers’ perceptions on both departure and arrival delays, in order to provide indications and implications to airlines operations.
Subjects	Flight delays Airlines -- Management Aeronautics, Commercial -- Passenger traffic
Award	Outstanding Capstone Project (2016/2017)
Publisher	Hong Kong Polytechnic University
Rights	All rights reserved.