Submit a new enquiry / suggestion

Enquiries and suggestions will be handled Monday-Friday during office hours, 8:30am-5pm. We strive to respond to your enquiry within 2 working days. If you need immediate assistance, please call us at 2766-6863 during Library Counter service hours.
Click here to see our Frequently Asked Questions

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The information you provide in this form will be used for the purpose of providing general library services or a directly related purpose in PolyU. The Library may give specified information to authorized PolyU offices and legal authorities, where applicable, for purposes relating to the collection of such information. For details, please refer to the Personal Information Collection Statement (PICS).

Please note that the Library reserves the right not to follow up on feedback and/ or complaints that is/ are from non-PolyU email address, or those considered to be frivolous or malicious. If you do not provide sufficient information for us to validate your PolyU identity, we may not be able to process your submission. Thank you for your understanding.

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